Responsible Gaming
Gaming Should Be Entertainment
At alpinecuisine.co.nz, we're committed to promoting responsible gaming practices. Online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Always gamble within your means and remember that the house always has an edge.
If you choose to play at LeoVegas or any online casino, do so responsibly and for fun.
Age Verification
Online gambling in New Zealand is only available to individuals who are 18 years of age or older. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before accessing any gaming platform.
LeoVegas and all licensed operators verify player age during account registration and may request additional documentation to confirm your identity and age.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a problem with gambling:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money intended for bills, rent, food, or essentials
- Hiding your gambling activities or lying about the amount you gamble
- Unable to stop or cut back on gambling despite wanting to
- Experiencing anxiety, irritability, or restlessness when not gambling
- Neglecting work, study, family, or relationships due to gambling
- Borrowing money to fund gambling activities
- Gambling to escape stress, anxiety, depression, or other emotions
- Friends or family expressing concern about your gambling habits
- Needing to gamble with increasing amounts for the same level of excitement
If you recognise any of these signs in your behaviour, please reach out for support immediately.
Self-Help Tools & Controls
LeoVegas and responsible gaming platforms offer various tools to help you maintain control:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account
- Loss Limits: Restrict the maximum amount you're willing to lose during a gaming session
- Reality Checks: Receive pop-up reminders during play sessions to assess your gaming behaviour
- Session Time Limits: Set time restrictions for how long you can play in one session
- Self-Exclusion: Temporarily or permanently ban yourself from accessing your gaming account
- Account Pause: Take a break from gambling for a set period without closing your account
Use these tools proactively to support your responsible gaming journey.
Support Organizations & Helplines
If you're struggling with problem gambling, help is available. Please contact one of these organisations:
New Zealand
- Problem Gambling Foundation (PGF) – Free helpline: 0800 664 262 | Website: www.problemgambling.org.nz
- Gamblers Anonymous New Zealand – Support groups and meetings throughout NZ
International Support (if required)
- GamCare (United Kingdom) – www.gamcare.org.uk | Free counselling and support
- GamStop (United Kingdom) – www.gamstop.co.uk | National self-exclusion scheme
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) – www.responsiblegambling.org
- National Council on Problem Gambling (USA) – www.ncpgambling.org | 1-800-522-4700
All services are confidential, non-judgmental, and free of charge.
Need Help? Reach Out Today
If you or someone you know is struggling with problem gambling, seeking help is a sign of strength, not weakness. Support is available 24/7, and trained professionals are ready to assist you.
Contact the Problem Gambling Foundation on 0800 664 262 or visit www.problemgambling.org.nz for confidential support.
Remember: Gambling should always remain fun and within your control. If it's no longer enjoyable, it's time to seek help.